Returns & Exchanges
At Slash Snowboards, we stand by the quality of our gear and offer a 30-day return window for all unused equipment in its original packaging. Whether the flex isn't right or you need a different size, we are committed to getting you back on the mountain with the right setup.
Return Process
- 1.Initiate Your Request
Log in to our online portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place your unused snowboard or gear back into its original shipping box, ensuring all factory tags and protective films remain intact.
- 3.Label and Ship
Affix the prepaid shipping label provided via email to the outside of your box and drop it off at any authorized carrier location.
- 4.Inspection and Refund
Once our warehouse team verifies the condition of your return, we will process your refund or ship out your exchange within 5-7 business days.
